999casino Privacy Policy — Your Data Is Completely Safe

When you create an account at 999casino and use our platform, we collect certain necessary information. This information is used solely to provide you with the best possible experience. Details are outlined below:

We only collect information that is strictly necessary to deliver our services. Collecting excessive or unnecessary data goes against our policy.

999casino is fully transparent about how your information is used. We collect data only for specific purposes and use it for nothing else. The key uses are outlined below:

• Account Management: To create, manage, and secure your account.
• Transaction Processing: To process deposits and withdrawals securely.
• KYC Verification: To comply with international anti-money laundering regulations.
• Customer Support: To resolve your questions and complaints quickly.
• Personalised Experience: To show you games and offers tailored to your preferences.
• Responsible Gaming: To identify unusual gaming patterns and provide you with appropriate support.
• Security & Fraud Prevention: To prevent unauthorized access and fraud.
• Marketing Communications: Bonus and offer notifications are sent only with your consent.

If you'd prefer not to receive marketing emails or SMS, simply let our support team know at any time and we'll opt you out immediately.

The security of your data is our top priority. 999casino uses industry-leading security technology to keep your information fully protected.

Our Security Measures:

• 256-bit AES Encryption — security at banking industry standards.
• SSL/TLS Certificate — all data transmissions are encrypted.
• Two-Factor Authentication (2FA) — an extra layer of security for your account.
• Firewall & Intrusion Detection System — protection against cyberattacks.
• Regular penetration testing — to detect and fix vulnerabilities before they can be exploited.
• Secure Data Center — physical security that meets international standards.

Data Retention Period:

Your information is retained for as long as your account remains active. After closure, certain data may be kept for up to 5 years due to legal obligations. Once that period ends, it is securely deleted.

999casino never sells your personal data. However, limited information may be shared with trusted partners where necessary to deliver our services.

When information may be shared with third parties:

• Payment Processors: To process deposits and withdrawals, necessary information is shared with approved payment providers including Mobile Pay, Nagad, and others.
• Identity Verification Service: With licensed verification providers to complete the KYC process.
• Legal Authorities: In compliance with lawful requests from government or law enforcement agencies.
• Technology Partners: With cloud hosting and security service providers — all of whom are bound by our privacy policy.

All third-party partners comply with our privacy standards and are not permitted to use your information for any other purpose.

Cookies and similar technologies are used to enhance your experience on the 999casino website and app. Cookies are small data files stored on your device.

Types of cookies we use:

• Essential Cookies: To maintain login sessions and ensure site security — the site cannot function without these.
• Functional Cookies: To remember your preferences and settings, such as your language selection.
• Analytics Cookies: To understand which parts of the site are used most — for internal analytics purposes only.
• Security Cookies: To detect fraudulent logins and cyberattacks.

You can manage cookies through your browser settings. However, disabling essential cookies may limit certain features of the site.

You have full control over your personal data. 999casino grants you the following rights:

• Right to Know: To find out what personal data we hold about you, please submit a written request.
• Right to Rectification: Contact support to correct any inaccurate information.
• Right to Erasure: You can request deletion of your data by closing your account.
• Right to Portability: You can receive a copy of your information in a standard, portable format.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Object: You may object to receiving marketing communications at any time.

To exercise any of the rights listed above, email us at support@999casino.cash or reach out via live chat. We will respond within 30 days.

999casino is strictly for users aged 18 and above. We never collect information from anyone under 18, nor do we allow them to create an account.

• Date of birth verification is mandatory at the time of registration.
• A government-issued ID may be requested to verify age in cases of doubt.
• Any data belonging to a minor that comes to our attention will be deleted immediately.
• If a parent or guardian believes their child is using our platform, please contact us immediately.

999casino may update this Privacy Policy from time to time. For any significant changes, we will notify you via email or through the platform. Continued use of the platform after such changes constitutes acceptance of the revised policy.

Privacy-Related Contact:

• Email: support@999casino.cash
• Live Chat: Available 24/7 — click the chat icon at the bottom right of the platform.
• Privacy requests are typically responded to within 30 days.

To speak directly with our privacy team, email support@999casino.cash with the subject line "Privacy Request" and we'll get back to you as soon as possible.